Terms & Conditions

Please note that credit card payments for “Venice for” are collected by TREKKSOFT AG, Hauptstrasse 15, 3800 Matten, Switzerland (“TREKKSOFT”). Therefore, TREKKSOFT will appear as “Venice for" on your credit card statement for the payment of this booking. The domain where you enter and process your payment is owned and operated by TREKKSOFT.

Please send an email to finance@trekksoft.com for all inquiries regarding your credit card payments and chargebacks.

By booking and paying for a tour with “Venice for”, you agree to and accept the following terms and conditions. This agreement is between you, the participating passenger (henceforth referred to as “participant”) and MAY Srl, Santa Croce 466b, 30135 - Venice, Italy (henceforth referred to as “Venice for”).

1.1 To make a booking on any “Venice for” tour, you must agree to the terms and conditions listed below, and provide payment in full. “Venice for” accepts a booking on the understanding that full payment has been collected and held either by “Venice for” directly, or by one of our authorized sales agents or partners. Credit card payment needs to be recorded as paid to TrekkSoft. Subsequently, it is TREKKSOFT A “Venice for” will appear on the participant's credit card statement in a case of an online transaction/purchase.
1.2 Upon confirmation of your booking and receipt of full payment, subject to availability and at the discretion of “Venice for”, “Venice for” will reserve your place on the selected tour. It is the responsibility of the participant, to check the accuracy of the booking and the dates of travel.
1.3 Upon confirmation of your booking, “Venice for” will issue you a confirmation number and/or e-ticket. This confirmation number is required for participation in the selected tour.

2.1 Unless otherwise stated in the tour description, “Venice for” provides walking themed tour / experience around the city of Venice discovering contemporary art, design and architecture itineraries.
2.2 All “Venice for” tour include a tour leader to guide you throughout the duration of the experience. The tour leader will provide you with basic information concerning the walking tour from one stop to another.

3.1 The booking conditions detailed herein contain the entire contract between you and “Venice for”. No representation, term, warranty or condition can be expressed or implied by reference to any other writing, advertisement or conversation.
3.2 Your contract is with “Venice for”. “Venice for” reserves the right to nominate to you in writing any other company or person to have the benefit of some or all of the provisions of this contract, which “Venice for” may then specify, as if you had agreed to the provisions concerned directly with that company or person.
3.3 “Venice for” acts as a booking agent and contracts directly with museums and restaurants. All bookings with carriers and other service providers are subject to their terms and conditions and limitations of liability. It is important to note that some of these limit or exclude liability in respect of death, personal injury, delay and loss or damage to baggage. “Venice for” cannot accept any responsibility for any loss as a result of such actions or as a result of any act or omission of any such third parties.
3.4.By booking and paying for a tour with “Venice for”, you agree to and accept the following terms and conditions. This agreement is between the participant and “Venice for” Santa Croce 466b Venice, Italy.
3.5 Technical organization is provided by “Venice for” - Santa Croce 466b, 30135 Venice, Italy.

4.1 It is your responsibility to make sure you have a valid passport, and all necessary visas, permits or certificates on your person for your selected trip. “Venice for” is not liable for any problems, delays or denied entry in the event you are not in possession of valid travel documents.
4.2 You agree to comply with the authority of “Venice for”, and the locals laws and regulations, including customs and foreign exchange restrictions. If you do not comply with said reservations, you will be asked by the “Venice for” to leave the tour. You are not eligible for refunds under such circumstances.
4.3 There may be times when “Venice for” must make a decision for the safety and/or the best interests of the group. It is a condition of booking that you comply with the authority and decisions of “Venice for”. If you do not comply, or if in the opinion of “Venice for” you are not compatible with the general enjoyment of the group or the smooth operation of the tour, “Venice for” reserves the right to refuse to allow you to continue with the tour. You agree that “Venice for” has the exclusive right to dispel you from a tour at any time, without any claims or complaints by you against “Venice for”. In such a case “Venice for” will not be liable for any refund, compensation, or additional costs incurred by you.
4.4 It is your responsibility to meet the tour leader by “Venice for” at the correct time and location for departure. In the event you miss a planned departure, any extra costs incurred are paid by you. Participants who miss a departure time due to delay or cancelation of incoming transportation, or for other reasons, are not entitled to a refund. It is your responsibility to check in with “Venice for” 15 minutes prior to the specified departure time. Due to the nature of the services provided, “Venice for” will not be liable if any service departs or arrives later than the specified time. 4.5 “Venice for” may not be held responsible for your personal belongings. It is your responsibility to look after your belongings yourself. “Venice for” cannot be held responsible for loss, theft or damage to any of your personal belongings, regardless of the circumstances.
4.6 The products offered by “Venice for” are walking tour experience. “Venice for” cannot offer constant special attention or assistance should you have any physical disability requiring such attention.
4.7 You agree that “Venice for” may take photographs and films of you while you are participating on a “Venice for” trip. You agree that these images may be used for marketing purposes by “Venice for”. These images may be used in, but are not limited to, brochures, websites, print media and promotional videos. These images may be used for publicity and advertising without “Venice for” obtaining further consent or payment for the use of the images.

5.1 There is no insurance included in the cost of any “Venice for" tour or package, ticket, or product.
5.2 “Venice for" highly recommends that you purchase your own travel insurance that covers all the events. “Venice for" strongly recommends that you are covered by a comprehensive insurance policy which includes: personal accident, medical expenses, personal baggage, money and civil liability.

7.1 “Venice for" may not be held responsible for any delay, deviation, or cancellation due to weather conditions. No trip may be cancelled or changed by you at any time on the basis of weather conditions.
7.2 “Venice for" may not be held responsible for delays due to labor disputes, border problems or other political factors.
7.3 “Venice for" may not be held responsible for delays due to mechanical failure, or other issues that may arise and are outside of our control.
7.4 “Venice for" may not be held responsible in case of inability on the part of the partners to welcome the guests of the tour (eg: illness, extraordinary closures) involving variations relating to some stops.

8.1 Vouchers / Gift Certificates are non-refundable.
8.2 Cancellation/change of a booking by you must be made in writing or via email to “Venice for” prior to the day of departure.
The following cancellation policies apply:
A. Up to 72 hour prior to departure cancel for any reason and receive a 100% refund.
B. Up to 48 hours prior to departure cancel for any reason and receive 50% refund.
C After 48 hours before departure, 100% of the cost of the tour will be withheld.

9.1  The separate data protection and privacy policy declaration on the “Venice for” website applies.

10.1  This Agreement and any disputes or claims arising out of, or in connection with its subject matter are governed by and construed in all respects in accordance with the Italian Laws.

11.1 Should one of these provisions be ineffective, this does not result in the ineffectiveness of the entire terms and conditions, unless it can be assumed that they would not have been concluded without the ineffective part.

12.1  The organizer reserves the right to change these terms and conditions at any time. The version of the terms and conditions current at the time the contract is concluded applies.

13.1 To participate in the tours it is required to be in good health. You are required to inform “Venice for" of any health problems and / or allergies or food intolerances.
13.2 It is mandatory to wear a mask throughout the duration of the itineraries, with the exception of people with disabilities that are not compatible with the continued use of the mask.
13.3 Participants must comply with the requirements of the health regulations in force at the time of the tour (e.g. body temperature does not exceed 37.5 degrees, declaration of status, use of the mask, etc.).

Privacy Policy

Effective Date: October 11, 2018
{MAY Srl} ("we" or "our") manages the {www.venicefor.com, www.venicefor.it} website (hereinafter the "Service").

This page informs you of our policies regarding the collection, use and disclosure of personal data when you use our Service and the choices you have associated with that data. Privacy Policy via Free Privacy Policy.

We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, the terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, accessible from {website.url}

  • Service 
The Service is the {www.venicefor.com, www.venicefor.it} website managed by {MAY Srl}
  • Personal Data
Personal Data is data about a living individual who can be identified from that data (or from those and other information that we hold or may come into our possession).
  • Usage data
Usage data is data collected automatically generated by the use of the Service or by the infrastructure of the Service itself (for example, the duration of a page visit).
  • Cookies
Cookies are small files stored on your device (computer or mobile device).

Collection and use of information
We collect different types of information for various purposes, to provide and improve our service.

Types of data collected
Personal data
While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). Personally identifiable information may include, but is not limited to:
  • Email address
  • Name and surname
  • Telephone number
  • Address, state, province, postal code, city
  • Cookies and usage data

Usage data
We may also collect information on how you access and use the Service ("Usage Data"). This Usage Data may include information such as your computer's Internet Protocol address (e.g. IP address), browser type, browser version, pages visited on our service, time and date of your visit, the time spent on those pages, unique device identifier and other diagnostic data.

Tracking and cookie data
We use cookies and similar tracking technologies to track activity on our Service and retain certain information.
Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Other tracking technologies used are also beacons, tags and scripts to collect and track information and to improve and analyze our Service.
You can ask your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some parts of our Service.

Examples of cookies we use:
  • Session cookies. We use session cookies to manage our service.
  • Preference cookies. We use preference cookies to remember your preferences and various settings.
  • Security cookies. We use security cookies for security reasons.

Use of data
{MAY Srl} uses the collected data for various purposes:
  • To provide and maintain our Service
  • To communicate to users changes made to the service we offer
  • To allow users to use, at their own discretion, the interactive features of our service
  • To provide customer service
  • To collect valuable analytics or information so that we can improve our Service
  • To monitor the use of our Service
  • To detect, prevent and address technical problems

Transfer of data
Your information, including Personal Data, may be transferred to - and maintained on - computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.
Your consent to this Privacy Policy followed by the submission of such information represents your consent to the transfer.
{MAY Srl} will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will be made to an organization or country unless there are adequate controls of your data and other personal information.

Disclosure of data
Legal requirements
{MAY Srl} may disclose your Personal Data in good faith, believing that this action is necessary to:
  • Comply with a legal obligation
  • To protect and defend the rights or property of {MAY Srl}
  • Prevent or investigate possible wrongdoing in connection with the Service
  • Protect the personal safety of users of the Service or the public
  • Protect against legal liability

Data security
The security of your data is important to us, but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, even though we will take all commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

Service Providers
We may employ third party companies and individuals to facilitate our Service ("Service Providers"), to provide the Service on our behalf, to perform Service-related services or to help us analyze how our Service is used.
Third parties have access to your Personal Data only to perform these activities on our behalf and are obligated not to disclose or use it for other purposes.

We may use Third Party Service Providers to monitor and analyze the use of our service.
  • Google Analytics
Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the data collected to contextualize and personalize the advertisements of its own advertising network. You can decide not to make your activity on the Service available to Google Analytics by installing the browser add-on for deactivating Google Analytics. The add-on prevents Google Analytics JavaScript (ga.js, analytics.js and dc.js) from sharing information with Google Analytics about visit activity. For more information on Google's privacy practices, please visit the Google Privacy Terms webpage: https://policies.google.com/privacy?hl=en

Links to other sites
Our service may contain links to other sites not operated by us. By clicking on a third party link, you will be directed to that third party's site. We strongly recommend that you review the privacy policy of each site you visit.
We have no control over and assume no responsibility for the content, privacy policies or practices of any third party site or service.

Children's privacy
Our service does not address anyone under the age of 18 ("Children").
We do not knowingly collect personal information relating to users under the age of 18. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from minors without verification of parental consent, we will take steps to remove that information from our servers.}

Changes to this privacy statement
We may periodically update our Privacy Policy. We will notify you of any changes by posting the new Privacy Policy on this page. We will let you know by email and / or a prominent notice on our Service, prior to the change becoming effective and update the "effective date" at the top of this Privacy Policy.
We recommend that you periodically review this Privacy Policy for any changes. Changes to this privacy statement come into effect when they are posted on this page.

Contact us
If you have any questions about this Privacy Policy, please contact us:
  • By email: {ciao@mayvenice.com}